If your doctor agrees,  you may obtain repeat prescriptions by giving the surgery 48 working hours  notice.


Patients on long-term medication can order repeat prescriptions in a number of ways:

By Email - NEWCCG.royaldockspractice@nhs.net

In person - drop your repeat slip (attached to your previous prescription) into the surgery with the required items clearly marked.  

By post - send it to us enclosing a stamped addressed envelope if you want it posted back to you.

By Fax - to 020 7511 1492

By Internet - You can order your repeat medication over the Internet. To use this facility, you will need to complete and follow the link at the top of this page if you have been given log in details by the practice and complete a simple registration.

Start using EPS

Ask someone at your GP surgery or at any pharmacy or dispensing appliance contractor that offers EPS to add your nomination for you. Nomination means you choose a place for your GP practice to electronically send your prescription to. You don't need a computer to use EPS. You can choose up to one of each of the following:

  • a pharmacy
  • a dispensing appliance contractor (if you use one)
  • your dispensing GP practice (if you are eligible).

You can change your nomination or cancel it and get a paper prescription. If you don't want your prescription to be sent electronically just tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.

EPS is reliable, secure and confidential. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.

Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser.

Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.


If you collect repeat prescriptions you will not have to visit your GP practice just to pick up your paper prescription. Instead, your GP will send the prescription electronically to the place you choose, saving you time.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

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