Welcome to Royal Docks Medical Practice
The NHS in London is very busy due to rising coronavirus infection rates, but we’ll help you get urgent care when you need it.
GPs are providing more appointments, including evenings and weekends, for patients with urgent health needs. Contact your practice, or check their website, and they will tell you how to arrange same-day appointments if you need urgent care.
You can also contact 111, day or night, for other urgent health advice - including if you have concerns about your Covid-19 symptoms.
Please remember that 999 and A&E are for emergencies.
Thank you to Londoners for following the Tier 4 rules, which will help reduce infections, protect the NHS and keep each other safe.
If you are aged 70 and over or are clinically extremely vulnerable (high risk) and have not been contacted about having your first vaccine, please contact your GP for a COVID-19 vaccine.
If you are a frontline health or social care worker, please book on the national booking system or contact your manager and use the staff booking system applicable in your organisation.
If you are aged 50 and over please book onto the national booking system for a list of vaccination sites or wait to get a letter from the NHS or be contacted by your GP.
If you are aged 16-64 and clinically vulnerable (moderate risk) or you are in receipt of a carer’s allowance, or if you are the main carer of an elderly or disabled person whose welfare may be at risk if you fall ill, please wait for your GP or council to contact you.
The NHS is prioritising vaccinating people who experts have agreed will benefit the most. We will let you know when it is your turn. Please see here for advice.
Ramadan and the Covid-19 vaccine
Ramadan is due to start on the evening of Monday 12 April 2021 and we urge our Muslim patients not to delay having their Covid-19 vaccine – first or second dose – during the holy month.
The British Islamic Medical Association has reviewed the analysis of Islamic scholars and confirmed that having the vaccine does not invalidate the fast. The vaccine does not contain pork or other animal, foetal or alcohol products - this reflects the advice of the majority of Islamic scholars that it is permissible. If you are still unsure whether you should have a vaccine during Ramadan, please speak to your local Imam for guidance.
If you are taking prescribed medicines, you should continue taking them during Ramadan, but check with your GP if the doses need to be adjusted or the times that you take them need to be changed.
If you have diabetes and want to fast, please speak to your GP or diabetes nurse about the safest way to do this. Remember that there is an exemption for people with diabetes, especially if you’re on insulin or have any medical complications.
*CLICK HERE TO ACCESS ONLINE CONSULT*
*THIS IS FOR REGISTERED PATIENTS ONLY*
The Practice will aim to action the online consultation forms within 2 working days
(excluding weekends and Bank Holidays).
Please note this does NOT MEAN that you will receive a call during this period. Once your form has been actioned you will get a text message to inform you when your telephone consultation will take place.
Please be aware! If you are completing a form on behalf of a child, when you reach the page to enter your details please enter the child's details and not your own.
Please note - the consent page is asking you to confirm that the person filling the form is over 16yrs of age.
For more information please click here
Need help with your Mental Health or Wellbeing? Click here..
***IMPORTANT - CORONAVIRUS***
Do you have a new continuous cough?
Do you have a high temperature or fever?
Have you noticed a change in your sense of smell/taste?
If so stay indoors and avoid contact with other people
For further information please visit;
We are sorry if our telephone lines are busy.
Our clinicians are communicating through the telephone or video link via CLINICAL TELEPHONE TRIAGE APPOINTMENTS, rather than face to face contact for our safety and yours. If they deem it clinically safe and appropriate, then you will be invited to the surgery for a face to face appointment.
If you have been invited to the surgery for a face to face appointment with a clinician/nurse/phlebotomy please call the practice 020 7511 4466 when you arrive at the front gate/door a member of staff will let you in to reception where you will have your temperature taken and will be asked to use the hand sanitiser.
Nurse appointments for child immunisations and other procedures will be pre-booked, you will be sent a Covid-19 screen text message and any patients that have symptoms will be asked not to attend the surgery, and cancel the appointment.
Face covering information
You do not need a GP letter for face mask exemption,
Face masks are obligatory on public transport and about to become obligatory in shops and other indoor spaces. However, not everyone is able to wear one. There is no need to have a letter from your GP regarding this - the guidance has made it clear that members of the public can self-identify as being unable to wear a face mask. Please don't contact us asking for a letter.
However, if you are able to wear a mask, even it if it is somewhat uncomfortable, please try to do so!
Face coverings are needed in NHS settings, including hospitals and primary or community care settings, such as GP surgeries. They are also advised to be worn in care homes.
Royal Docks Medical Practice is open on Saturdays from 9am-12pm for GP and Health Care Assistant appointments.
The Health Care Assistant can help you with the following:
BP Check, ECG, Pre-Diabetic Review, CVD Review, Hypertension Review, Healthy Eating Advice, Spirometry tests, 24 Hour Blood Pressure & Simple Dressings.
The Extended Hours phone line is available Monday - Friday from 8am to 9pm and Saturdays from 9am to 1pm.
To book an appointment please call 0207 511 2075
You can also can book your Saturday appointment directly with Royal Docks Practice on 0207 511 4466
The Royal Docks Medical Practice is situated in Beckton E6 Royal Docks area which is close to Cyprus DLR.
We are a 9 doctor practice and we are also a Teaching & Training Practice. We often have a trainee registrar doctor/FY2 doctor completing their General Practice training. We also train medical students from Barts & the Royal London Medical School.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Click here for our CQC report
Your NHS Data Matters
How the NHS and care services use your information
The Royal Docks Medical Practice is one of many organisations working in the health and care system to improve care for patients and the public.
Whenever you use a health or care service, such as Accident & Emergency or using a community care service, important information about you is collected in a patient record for that service. Collecting this information helps to ensure you get the best possible care and treatment.The information collected about you when you use these services can also be used and provided to other organisations for purposes beyond your individual care, for instance to help with:
- Improving the quality and standards of care provided
- Research into the development of new treatments
- Preventing illness and diseases
- Monitoring safety
- Planning services.
This may only take place when there is a clear legal basis to use this information. All these uses help to provide better healthcare for you, your family and future generations. Confidential patient information about your health and care is only used
like this where allowed by law. Most of the time, anonymised data is used for research and planning so that you cannot be identified in which case your confidential patient information is not needed.You have a choice about whether you want your confidential patient information to be used in this way. If you are happy with this use of information you do not need to do anything. If you do choose to opt-out your confidential patient information will still be used to support your individual care.To find out more or to register your choice to opt-out please visit
Friends and Family Test
Please click here to take our Friends and Family Test
Please take some time to read our Newsletter
Self Help Leaflet for Diabetes
Diabetes & Your Kidneys
Health Visitors and Children's Services
Please visit the below website for information on your local health visitors, children's services and much more!
(Site updated 14/04/2021)