ONLINE CONSULT SERVICE
The Online Consult Service is available from 08:00-18:30 Monday to Friday.
All forms are triaged within 48 hours of receipt, you will receive a text message informing you of the date you will receive your telephone consultation.
Getting the Help You Need
We continue to offer services as usual and want to ensure that we meet patients' needs, in particularly, the vulnerable and those who need urgent medical care.
Most consultations are over the phone and via video. This is for everyone's safety. We will assess your situation and invite you into the practice if clinically appropriate. Appointments will be held in the best way to keep you safe from Covid.
You can also contact 111, day or night, for other urgent health advice - including if you have concerns about your Covid-19 symptoms.
Please remember that 999 and A&E are for emergencies.
If you require medical assistance outside of these times; please see 'When we are closed' for further details.
The Government have announced that from Thursday 27th January 2022, face coverings will no longer be mandatory in public places. This will NOT be the case for primary care settings. The UK Health Security Agencies Infection Prevention Control (IPC) guidance remains in place for all staff and patients in GP Practices to ensure everyone is protected.
PLEASE CONTINUE TO WEAR A FACE MASK WHEN VISITING THE PRACTICE.
The Royal Docks Medical Practice is situated in Beckton E6 Royal Docks area which is close to Cyprus DLR.
We are a 9 doctor practice and we are also a Teaching & Training Practice. We often have a trainee registrar doctor/FY2 doctor completing their General Practice training. We also train medical students from Barts & the Royal London Medical School.