If you require URGENT medical advice when the practice is CLOSED, please dial 111 who will be able to direct you to the appropriate service.

If you need immediate treatment you may be asked to go to the Newham Urgent Care Centre at Glen Road, Newham University Hospital.

No appointment is needed and assessments are carried out by experienced NHS nurses.

The nearest A&E department is also at Newham University Hospital.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens. You can contact the Out-of-hours service by calling the surgery (when closed) or directly on 0207 511 8880.

If you are having breathing difficulties, chest pain or any other life threatening emergency please call 999 immediately.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

Our telephone lines open from 08:00 - 18:30 

Telephoning us 

We do try to answer your call quickly however there are times when the Practice is really busy.

If possible please telephone after 09:00 and avoid calling between 12:00 and 13:30.

Extended Access Service     

The aim of the Extended Access service is to improve patient care and access in General Practice by increasing the number of appointments available beyond core hours.   

Royal Docks Medical Practice is open on Saturdays from 09:00 – 16:30 for GP, Nurse and Physiotherapy appointments. 

Appointments are requested by completing an online triage form using this link