The Royal Docks Medical Practice is situated in Beckton Royal Docks E6 London area which is close to Cyprus DLR.

We are part of the Docklands Primary Care Network.

We are an 11 doctor practice and we are proud to be a teaching & training practice. We often have GP Registrars/FY2 Doctors in their General Practice training. We also train medical students from St Bartholomew's & The Royal London Medical School at Queen Mary, University of London.

surgery

ONLINE CONSULT SERVICE

The Online Consult Service is available from 08:00-18:30 Monday to Friday.

We continue to offer services as usual and want to ensure that we meet patients' needs, in particularly, the vulnerable and those who need urgent medical care. 

This service is only available to patients registered with Royal Docks Medical Practice. We aim to review all clinical enquires within 24 working hours, however we may not contact you on the same working day. Clinically urgent enquiries will be prioritised, but we may ask you to contact 111, or attend A&E if necessary.

Important! If your enquiry is urgent and outside working hours please contact 111. If severe, please consider attending A&E or call 999.

https://accurx.nhs.uk/patient-initiated/f84717

You and Your GP

We know that getting the right help from your GP practice can sometimes feel a little confusing. That’s why we wanted to share a new guide from the NHS called ‘You and Your General Practice’.

This guide is a great way to understand what you can expect from us and how you can get the most from the NHS. It has lots of helpful information, including:

  • What happens when you contact your practice to request an appointment
  • Who might help you
  • How to find and use online services
  • The best way to get help when the practice is closed
  • How to give feedback or raise concerns.

This guide explains how things work in a clear and simple way, using everyday language. It’s a great resource, full of useful tips for all NHS patients.

Working Together for a Healthier You

This guide also helps to explain how we can work together as a team. The NHS is here for everyone, and by understanding how our services work, you can help us help you. We are always here to support you and want you to feel confident in getting the care you need.

You can read the full guide on the NHS England website.

NHS app

NHS App

NHS App

Try the NHS App 

If you’re a patient at our practice, you can use the NHS App to access a range of NHS services on your smartphone or tablet.

It doesn’t replace existing services. You can still contact us in the usual ways.

But, once you have verified your identity in the app, you will have easy, 24/7 access to a growing range of health services and information. You can: 

  • order repeat prescriptions
  • access NHS 111 online
  • find NHS services
  • view your health records
  • book appointments
  • and much more… 

If you have any problems using the NHS App, you can select ‘help’ in the top right-hand corner of the app or visit nhs.uk/helpmeapp.

Booking a Blood Test

You can book a blood test at one of the Phlebotomy centres in Newham.

Please remember to collect your blood form from the surgery to take with you to your blood test appointment.

All appointments need to be made online. It is quick and straightforward. You will get a reminder text message the day before your appointment. 

Please do not attend without an appointment.

 

Book Your Blood Test online - https://www.swiftqueue.co.uk/elft.php

or Call to book on 020 8475 2199 and press option 2.

Telephone lines are open from 9am to 3pm Monday to Friday.

Opening Times

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Have Your Say

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Patient Participation Group

Join our patient participation group to get involved.

NHS Friends and Family

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Page last reviewed: 05 November 2025
Page created: 18 May 2021